Terms and Conditions

1.1 These general terms and conditions (hereinafter "T&C") govern the rights and obligations between Predictimo s.r.o. (hereinafter the "Provider") and customers (hereinafter the "Users") when providing digital services through the web platform and mobile application (hereinafter the "Services").

1.2 The Provider provides sports data, statistics and analysis based on, among other things, its own software and algorithms in the form of a subscription (monthly or annual).

1.3 The contractual relationship between the Provider and the User is established by registration, subscription and consent to these T&C.

2.1 Users can choose from the following subscription options: Basic, Standard, Premium. Each option includes different amounts of data and features according to the specifications on the Provider's website. The scope of services provided under each subscription option (Basic, Standard, Premium) is listed on the Provider's website. The User acknowledges that higher subscription tiers may include extended features and larger amounts of data.

2.2 Subscriptions are paid exclusively through online payment methods (credit card, Apple Pay, Google Pay).

2.3 When ordering a subscription, the User enters their credit card details and grants consent for automatic subscription charges at the beginning of each billing period (monthly or annually according to the selected plan).

2.4 When ordering the service, the User grants the following explicit consent to begin providing digital content before the statutory withdrawal period expires and acknowledges that they thereby lose the right to withdraw from the contract within 14 days.

2.5 The Provider may provide the User with a free trial version as part of marketing campaigns according to specifications on the Provider's website. After the trial period ends, paid subscription will automatically begin unless the User cancels before the end of the trial period.

2.6 The Provider does not send reminders about recurring subscription payments.

2.7 The subscription price is set according to the current price list and is valid at the time of establishing the contractual relationship.

2.8 The Provider may offer a money-back guarantee to Users free of charge as part of marketing campaigns under the conditions stated on the Provider's website. In any case, money back is conditional upon the User submitting a written request to the Provider's email address listed on the website within 14 days of the publication of results for the past period, if the aggregate results of the algorithm presented by the Provider publicly online on the Provider's web platform and mobile application do not achieve at least a 5% cumulative return on invested units (ROI) over the immediately preceding 12-month period. ROI is calculated as the ratio of the difference between output and input units of the algorithm to the number of input units for the given twelve-month period, based on bets placed by the algorithm on sports matches offered by the selected betting office listed on the Provider's website. For the avoidance of doubt, a 5% return on invested units is achieved if, for example, on July 1, 2025, the algorithm invests 1000 units, and on June 30, 2026, the algorithm's result is 1050 units. The money back applies only to the subscription paid for the period in which the 5% ROI was not achieved, and the guarantee can only be claimed once per User for each twelve-month period. The guarantee does not apply if the User violates these General Terms and Conditions or uses the services contrary to their intended purpose.

3.1 Users can cancel their subscription at any time through their user account.

3.2 Subscription cancellation takes effect at the end of the current billing period (monthly or annual). Already paid fees are non-refundable.

3.3 Users must not share their access credentials with third parties or use the provided data for unauthorized purposes (e.g., resale). Violation of this provision may result in immediate termination of access to Services without refund of paid fees.

3.4 The Provider reserves the right to immediately terminate the contract with the User in case of violation of these T&C or other serious reasons (e.g., unauthorized use of Services).

3.5 The User acknowledges that by starting the provision of digital content (e.g., accessing data or analyses) based on their explicit consent before the 14-day period expires, they lose the right to withdraw from the contract within 14 days, in accordance with § 1837 letter l) of the Civil Code.

4.1 Services are provided digitally through the Provider's web platform and mobile application. Access to data and features is conditional on an active subscription according to the selected option.

4.2 The User is responsible for how they use the data provided by the Provider and acknowledges that this data does not serve as financial advice or investment recommendations.

4.3 Services are provided with due care and in accordance with applicable legal regulations. The Provider is not liable for any inaccuracies or errors in the provided data and analyses. The User acknowledges that data is generated by automated algorithms and may contain deviations.

4.4 The Provider reserves the right to temporarily limit or interrupt Service availability due to maintenance, updates, or technical issues. Users will be informed in advance about planned outages when circumstances permit.

4.5 The Provider is not responsible for the functionality of third-party services involved in providing the Services (e.g., payment gateways). Any complaints regarding these services must be resolved directly with the relevant third party.

4.6 The User is obligated to protect their login credentials from misuse by third parties. The Provider is not liable for damages resulting from unauthorized access caused by insufficient security of login credentials by the User.

5.1 The Provider is not liable for any financial losses of the User arising from the use of provided data, including cases related to gambling or betting.

5.2 Services are provided "as is" without any warranty of accuracy or suitability for a specific purpose.

5.3 The Services are not intended as financial advice and the Provider is not responsible for decisions the Customer makes based on the provided data.

5.4 The Provider undertakes to provide the User with necessary updates to digital content that are necessary for its proper functioning and security. The User is obligated to accept these updates, otherwise the Provider bears no responsibility for any defects or functionality limitations.

6.1 The Provider processes Users' personal data in accordance with applicable legal regulations, particularly GDPR.

6.2 Details about personal data processing are provided in a separate document "Privacy Policy" available on the Provider's website.

6.3 Upon registration and subscription, the User grants consent to personal data processing.

7.1 Any questions, complaints, or requests can be sent by Users through the contact form available on the Provider's website.

7.2 Complaints are handled in accordance with applicable legal regulations. In case of defective performance, the User has the right to file a complaint through the contact form on the Provider's website. The Provider is obligated to resolve the complaint without undue delay, but no later than within 30 days.

7.3 If no agreement is reached, disputes will be resolved before the competent court under Czech law.

8.1 The Provider reserves the right to unilaterally change these T&C.

8.2 Users will be informed about changes via email and notifications in the application.

8.3 By continuing to use the Services after notification of changes, the customer expresses consent to the new terms.

9.1 These T&C are governed by Czech law.

9.2 If any provision of these T&C is found invalid or unenforceable, the remaining provisions remain in effect.

9.3 All communication between the Provider and the User takes place electronically through the stated contact details.

9.4 These T&C take effect on July 20, 2025.