Privacy Policy
Effective Date: April 9, 2025
These privacy policy principles explain how Predictimo s.r.o. collects, uses and protects personal data of Users when providing its digital services through the web platform and mobile application.
1. Introduction
1.1 These privacy policy principles (hereinafter "Policy") explain how Predictimo s.r.o. (hereinafter "Company") collects, uses and protects personal data of Users when providing its digital services through the web platform and mobile application.
1.2 The Company processes personal data in accordance with applicable legal regulations, in particular Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR).
2. Data Controller
2.1 The data controller is Predictimo s.r.o., ID: 23047615, with registered office at No. 53, 341 01 Hejná.
- Email: support@predictimo.com
- Contact form on the Company's website www.predictimo.com
3. Data We Process
The Company may process the following categories of personal data:
3.1 Identification data: Name, surname, username.
3.2 Contact data: Email address, phone number (if provided).
3.3 Payment data: Payment card information (processed through secure payment gateway – Company has no access to complete card details).
3.4 Technical data: IP address, cookies, device and operating system information.
3.5 Service usage data: Subscription history, access to data and functions within the application.
4. Purposes of Processing
We process your personal data for the following purposes:
4.1 Service provision: Ensuring access to digital services according to chosen subscription.
4.2 Billing and payments: Processing subscription payments through secure payment gateways.
4.3 Customer support: Handling inquiries and complaints through contact form.
4.4 Marketing purposes: Sending information about news, promotions and competitions (only with your consent).
4.5 Service improvement: Analysis of service usage for optimization purposes.
5. Legal Basis
We process your personal data based on the following legal grounds:
5.1 Contract performance (e.g., providing services according to subscription).
5.2 Legal obligations compliance (e.g., accounting records).
5.3 Legitimate interest of the Company (e.g., service usage analysis).
5.4 User consent (e.g., for marketing communications).
6. Data Retention
- Subscription-related data: for the duration of the contractual relationship and additional 5 years after termination (for legal purposes).
- Marketing data: until user consent is withdrawn.
6.2 After this period, data will be securely deleted or anonymized.
7. Data Sharing
- Payment service providers (e.g., Stripe, GoPay).
- IT service and cloud solution providers (website and application operation).
- Public authorities (if required by law).
7.2 The Company does not transfer your personal data outside the European Union unless necessary for service provision.
8. Your Rights
Users have the following rights regarding their personal data:
8.1 Right of access: You have the right to obtain confirmation about whether we process your personal data and request a copy.
8.2 Right to rectification: You have the right to request correction of inaccurate or incomplete data.
8.3 Right to erasure ("right to be forgotten"): You have the right to request deletion of your personal data when no longer needed.
8.4 Right to restriction: You have the right to request restriction of processing in certain cases.
8.5 Right to object: You have the right to object to processing based on legitimate interest.
8.6 Right to portability: You have the right to obtain your personal data in a structured, machine-readable format.
8.7 Right to complaint: If you believe your rights have been violated, you can file a complaint with the Data Protection Authority.
9. Data Security
9.1 The Company implements all reasonable technical and organizational measures to protect your personal data against unauthorized access, loss or misuse.
10. Changes to this Policy
10.1 This Policy may be updated from time to time in accordance with legislation or changes to our processes.
10.2 You will be informed about changes via email or app notifications.